Frequently Asked Questions

 Wide Fitting Footwear & Foot Care
 Power Mobility Scooters
 Power Chairs - Joystick Control
 Prescriptive Power Chairs
 Rise and Recline Chairs
 Electrically Adjustable Beds
 Medical / Clinical Power Beds
 Bathing Aids
 Toileting & Personal Care
 Bed & Chair Aids
 Pressure Care
 Comfort and Dressing
 Falls Management
 Kitchen & Dining Aids
 Household Aids
 Mobility Aids
 Moving & Handling
 Bariatrics - Heavy Duty Aids
 Therapy & Care Aids

Q - Do you have a catalogue of your products?
A - Yes, we are happy to send you a copy of our Small Aids Catalogue - you can also view this PRICED catalogue online as a PDF or page-turning brochure. Please call us if you are interested in major items like Scooters, Power Chairs, Stair Lifts and Lifting Armchairs.

Q - Do you also sell pre-used or recondioned equipment?
A - Yes, we often have requests for equipment to be traded in as part of a new product purchase. Many of these items still have years of service life in them and many have been regularly serviced in our own service department. Click to visit ths new website section.

Q - I may need help in assembling major items - can you assist?
A - Yes, we will deliver, unpack and assemble large items in your home and take away any unwanted packaging. We will also give you all the information you need to operate the product effectively.

Q - I am not sure which product out of several to choose?
A - We are happy to demonstrate products in your own home to help you make the right decision.

Q - I've got your catalogue but I'd like to see and compare a number of products?
A - No problem, just come along to one of our showrooms, based in Folkestone and Birchington where you can see the majority of our product range on display and get detailed advise from our knowledgeable staff.

Q - I'm not mobile, can you provide advice and information over the 'phone?
A - Yes, just call any of the numbers below and you'll be talking to people who know the product range inside out, and who will be delighted to advise you

Q - My mobility product has stopped working can you help?
A - Yes! our fully trained engineers can repair / service all kinds of mobility products big and small, why not call our service and repair centre on 01843 848208