About Us

Company history - key people


A family business offering an unrivalled rage of products and exceptional levels of service.

The Safe Hands Group was originally founded by Sue Smith 25 years ago as a private agency providing domestic help to allow elderly people to remain in their own homes.

Neil and some of the Folkestone team


The company later expanded into the mobility equipment sector and now has two Mobility Centres in Kent based in Folkestone and Birchington.

Interior of our new Birchington store

Safe Hands Mobility now operates as a separate division but is still family owned and run, with Sue Smith as a non-executive director, and Neil Smith in overall charge as Managing Director.

more key people at Safe Hands Mobility

In February 2011 we took the commercial decision to close our Ashford branch due to the reduced foot flow caused by the changes to the Ashford ring road. This has enabled us to increase our range of products held at our Folkestone branch as well as invest in a new, purpose built mobility shop in Birchington which opened on Monday 9th May 2011 in Albion Road, Birchington.


How to Find Us
Please click on the links below for details and location maps for our Folkestone and Birchington Mobility Centres

Our range of mobility products is probably the largest in the South East. We also offer a free 56 page Mobility Aids Catalogue (click here to order your copy).

You are very welcome to visit one of our conveniently located mobility centres where you can try out items like Mobility Scooters, Power Chairs, Rise and Recline Chairs and Wheelchairs and see the full range on display.

We run a number of mobile engineering units to provide equipment maintenance and service in customers own homes. If we are not able to fix your powerchair, scooter or other product on the spot, we have a comprehensively equipped service and repair facility at our Birchington base. We may be able to loan you a scooter or chair while yours is being repaired.